Terms and Conditions

1. Introduction

These Terms of Service ("Terms") govern your use of ClearBooks (the "Service"), operated by BoonTech Cloud Limited ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

2. Definitions

For the purpose of these Terms:

• "Account": Your registered account that allows access to the Service.
• "Tenant": A separate company profile within your Account, representing a distinct business entity you manage.
• "User": An individual who has access to the Service through an Account.
• "Content": All information and data entered, uploaded, or stored by you or on your behalf in the Service.
• "Intellectual Property Rights": All patent rights, copyright rights, moral rights, rights of publicity, trademark rights, service mark rights, trade secret rights, and other intellectual property and proprietary rights as may now exist or hereafter come into existence.

3. Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password used to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Multi-Tenant Usage

Our Service allows users to belong to and manage multiple companies (tenants) from a single login. When using the multi-tenant feature:

• You must have proper authority to create and manage each tenant you establish.
• You are responsible for properly maintaining separation of business data across tenants.
• You must respect the role-based permissions assigned to you within each tenant.
• We maintain strict data isolation between tenants, but you must exercise appropriate caution when switching between tenants.

5. Content

You retain all rights to your Content. By providing Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display the Content solely for the purpose of providing the Service to you.

You represent and warrant that:

• You own or have the necessary licenses, rights, consents, and permissions to use and authorize us to use all Intellectual Property Rights in and to your Content.
• Your Content does not and will not: (i) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right, or (ii) violate any applicable law or regulation.

6. Acceptable Use

You agree not to use the Service:

• For any unlawful purpose or to solicit the performance of any illegal activity.
• To upload or transmit viruses, malware, or other malicious code.
• To attempt to access any other user's account or any parts of the Service that you are not authorized to access.
• To interfere with or disrupt the integrity or performance of the Service or third-party data contained therein.
• To harass, abuse, or harm another person or entity.
• To collect or track the personal information of others.

7. Service Availability and Updates

We strive to provide a reliable service, but we do not guarantee that the Service will be available at all times. The Service may be temporarily unavailable for scheduled maintenance, for unscheduled emergency maintenance, or due to other causes beyond our reasonable control.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) with or without notice at any time, and we will not be liable to you or to any third party for any such modification, suspension, or discontinuance of the Service.

8. Billing and Payments

You agree to pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time. Payment terms are specified on our website and within the Service.

If you dispute any charges, you must notify us within thirty (30) days after the date that we invoice you. We reserve the right to change our prices upon thirty (30) days' notice. If you continue to use the Service after a price change, you acknowledge and agree to the new pricing.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

10. Data Retention After Termination

Following termination of your account, we will retain your data for a period of 30 days, after which it will be permanently deleted. During this period, you may request an export of your data. For regulatory compliance, certain anonymized or pseudonymized information may be retained for longer periods as required by applicable law.

11. Limitation of Liability

In no event shall BoonTech Cloud Limited, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use the Service;
• Any unauthorized access to or use of our servers and/or any personal information stored therein;
• Any interruption or cessation of transmission to or from the Service;
• Any bugs, viruses, or the like, which may be transmitted to or through the Service by any third party;
• Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Service.

12. Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of Zimbabwe, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

BoonTech Cloud Limited
24623 Adelaide Park,
Harare, Zimbabwe
Email: legal@boontech.cloud
WhatsApp: +263 735 613 353